Terms and Conditions

 

  1. Introduction

Welcome to Epsilon Bag. These terms and conditions outline the rules and regulations for the use of Epsilon Bag’s website and the purchase of our products.

By accessing this website and/or purchasing our products, we assume you accept these terms and conditions. Do not continue to use Epsilon Bag if you do not agree to take all of the terms and conditions stated on this page.

  1. Definitions
  • Company: Refers to Epsilon Bag, located at Ground Floor, Trimurti Apartment, Ambavadi-2, Joshipura, Junagadh, Pin – 362002.
  • Customer: Refers to any individual or entity that purchases or uses the products or services provided by the Company.
  • Product: Refers to all items offered for sale by the Company, including but not limited to bags and accessories.
  1. Order Process
  • Placing an Order: Customers can place orders via our website, email, or phone. All orders are subject to acceptance by the Company.
  • Order Confirmation: Upon receipt of an order, the Company will send an order confirmation via email.
  • Changes to Orders: Any changes to orders must be communicated to the Company within 24 hours of order placement.
  1. Pricing and Payment
  • Pricing: All prices are listed in [Currency] and are subject to change without notice. Prices include applicable taxes unless otherwise stated.
  • Payment: Payment is due at the time of order placement. We accept [list accepted payment methods].
  • Security: Our payment processing system is secure. Customer payment information is not stored by the Company.
  1. Shipping and Delivery
  • Shipping: We offer shipping to All India. Shipping costs are calculated at checkout.
  • Delivery Time: Estimated delivery times will be provided at the time of order confirmation. The Company is not responsible for delays caused by the shipping carrier.
  • Customs and Duties: Customers are responsible for any customs duties or taxes applicable in their country.
  1. Returns and Exchanges
  • Returns: Customers can return products within 7 to 8 days of receipt for a full refund, provided the product is unused and in its original packaging.
  • Exchanges: Exchanges can be made within 10 days of receipt. The customer is responsible for return shipping costs.
  • Process: To initiate a return or exchange, contact our customer service at info@epsilonbag.com.
  1. Product Warranty
  • Warranty: Our products come with a 1 year warranty against manufacturing defects.
  • Exclusions: The warranty does not cover damage caused by misuse, normal wear and tear, or alterations made by the customer.
  1. Limitation of Liability
  • The Company is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  1. Privacy Policy
  • Data Collection: We collect personal information necessary to process your order. This information will not be shared with third parties except as required to fulfill your order.
  • Cookies: Our website uses cookies to enhance the user experience. By using our website, you consent to the use of cookies.
  1. Governing Law
  • These terms and conditions are governed by and construed in accordance with the laws of Gujarat. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Gujarat.
  1. Changes to Terms and Conditions
  • The Company reserves the right to amend these terms and conditions at any time. Changes will be posted on our website and will take effect immediately.
  1. Contact Information
  • If you have any questions about these terms and conditions, please contact us at +91 94264 43078.
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