Privacy Policy

Introduction

Epsilon Bag values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.epsilonbag.com], make a purchase, or engage with us in any other way.

Information We Collect

We collect various types of information to provide and improve our services to you.

2.1 Personal Information

Contact Information: Name, mailing address, email address, phone number.
Payment Information: Credit/debit card details, billing address.
Account Information: Username, password, purchase history, preferences.
Communication Records: Emails, messages, and other communications.

2.2 Non-Personal Information

Technical Data: IP address, browser type, operating system, device type.
Usage Data: Pages visited, time spent on pages, links clicked, browsing patterns.

How We Use Your Information

We use the collected information for various purposes:

Order Processing: To process and manage your orders, including shipping and returns.
Customer Support: To provide customer support and respond to your inquiries.
Marketing: To send you promotional materials, newsletters, and other information that may be of interest to you.
Improvement of Services: To understand how you use our website and services, allowing us to improve and develop new products and services.
Security: To protect against fraudulent transactions and monitor against theft.
Legal Compliance: To comply with legal obligations and regulatory requirements.

How We Share Your Information

We may share your information with third parties in the following situations:

Service Providers: With third-party service providers that assist us in business operations, such as payment processing, shipping, and marketing services.
Legal Obligations: When required by law or in response to legal processes.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are placed on your device. You can control the use of cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain legal obligations.
Objection: Object to the processing of your personal information in certain circumstances.
Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [contact email].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.